How to Order LispWorks

How to Order

You can find the prices for our products here.

To order these products, please send your order to or post it to our office address or use these telephone and fax numbers. Please provide all of the Order Details listed below.

Alternatively contact a LispWorks distributor.

If you would like to try LispWorks before you buy, ask for an evaluation license.

Order Details

Please state on your order:

Your name
The organization name and your position if applicable
Your physical address
Your email address
Your telephone number
If you are a reseller, also include above details for the end-user
Your reference (such as a purchase order number) if applicable
The products for which you require licenses.
- For desktop LispWorks, specify:
  - The platform (Windows, macOS, Linux, x86/x64 Solaris, FreeBSD etc)
  - The edition (Hobbyist, HobbyistDV, Professional or Enterprise)
  - 32-bit or 64-bit
- For LispWorks for Mobile Runtime, specify:
  - The target platform (Android or iOS)
The number of licenses you require for each product
The number of maintenance contracts you require (Professional or Enterprise Edition only)
Which support contracts you require
Your preferred payment method

Note: We no longer supply CD-ROMs.

VAT (tax)

If you are located within the EU VAT area (other than the UK) you should also state your EC VAT ID. Without this, we are obliged to add VAT to your invoice.

If you are located in the UK (other than the Channel Islands) we will add 20% VAT to your invoice.

Payment

Credit and Debit Cards

Please do not send card details to us by email or fax.

Card payments can be made online via a secure payment page. If you request this method, we will generate your payment page and send you a link by email.

We accept these cards:

Credit cards - MasterCard and Visa
Debit cards - Visa Electron and Debit MasterCard
Maestro debit card (UK Sterling payments only)

Electronic Funds Transfer

You can also pay by EFT (SWIFT or wire transfer). Our bank details will appear on your invoice. You must pay any charge or commission taken by your bank for making the payment.

Check

You can also pay by check, which you should send here.

Currency

We accept payment in US Dollars, Euros and UK sterling.

Terms

Unless previously agreed with you, we require payment in full within 30 days of your invoice date.

Fulfilment

LispWorks is supplied as a download. Please be sure to provide an email address to receive the download information.

Downloads

We will normally supply your download details within one working day of receipt of payment.

Please be sure to state the email address which should receive the details in your purchase order, or just email us at

Environmental Information

We supply you with a download only, because this has a smaller impact on the environment than manufacturing and shipping physical media.

There is no printed documentation available for LispWorks.

You may make a backup copy of your LispWorks installer if you wish.

Refunds

If you choose not to agree to license terms presented to you during installation of the software, and you have not installed the software on any computer, and you inform us of this in writing within 7 days of downloading the software, then we will refund the license fee.

If you report an error in the software to us within 30 days of the delivery date, using the procedures described here, and are not satisfied with our reasonable attempts to correct the error, then you may choose to uninstall the software, delete your copy of the installer, and receive a refund of the license fee.

Cancellations

A maintenance contract may not be cancelled and the fee is not refundable except in the case that you started the contract at the time of a license purchase and you choose to return the software for a refund of the license fee as described above and also ask us to refund the maintenance fee. In this case only, the fee for your current maintenance contract will be refunded.

A support contract may not be cancelled and the fee is not refundable.